Skip to Content Facing $5 Million Lawsuit for “Junk Fees”

| Updated Mar 15, 2023, the online reservation platform for the National Park system, is facing a multi-million-dollar lawsuit for junk fees.

A lawsuit has been filed against, a national portal for accessing recreational activities on federal lands. It is a popular platform for reserving campsites, floating rivers, and heading into the backcountry in the National Park System and other federal lands.

The National Parks Traveler has delved into the matter, providing the following information we have summarized and more.

What Is the Lawsuit Against

The filing alleges that the website is cluttered with unauthorized and potentially illegal fees that benefit government contractor Booz Allen Hamilton, Inc., which operates the site.

The lawsuit seeks a jury trial and at least $5 million in damages, requesting that Booz Allen be ordered to refund consumers for processing, lottery, and cancellation fees charged on the website and mobile app.

Seven outdoor enthusiasts filed the suit in hopes it will become a class-action suit that covers “[A]ll individuals in the United States who were charged a Junk Fee on the website and/or App.”

The plaintiffs' attorney has stated that the challenge is not against the use fees that go towards funding access to federal lands, but against the transactional junk fees paid to Booz Allen. The case hinges on whether the fees are allowed under the Federal Lands Recreation Enhancement Act and how they are to be spent.

recreation area in california on the water

Booz Allen's Response

Booz Allen has disputed the allegations, stating that they are proud of their work and that the allegations reflect a fundamental lack of understanding of their work supporting the government. More than 95% of this century-old corporation's contracts are with the federal government.

The Arguments Against Junk Fees

The lawsuit also cites a previous U.S. District Court ruling that held that a processing fee charged by to access a reservation system for a national conservation area was improperly administered because the public had not been given an opportunity to review and comment on the fees when they were proposed, as required under the Federal Lands Recreation Enhancement Act.

The plaintiffs argue that Booz Allen's fees are similar to questionable fees imposed in car rental agreements and hotel stays and by Ticketmaster on entertainment ticket purchases. The Biden administration has labeled such fees as “junk fees.”

The Biden administration has recently taken steps to eliminate junk fees across various industries, including air travel and telecommunications. Whether the lawsuit against leads to changes in the website's fee structure remains to be seen.

We will continue to monitor and publish updates when available.

Mike and Jennifer Wendland's Yellowstone Travel Guide

3 Beautiful Boondocking Sites Outside Yellowstone

At the top of every RVers bucket list, it is a place so majestic, so wild, and so big that it calls us to return, to explore, to get to know the diversity of its land and animals over and over again.

Everywhere you look are waterfalls, fast-moving rivers, geysers, sheer rock faces, towering lodgepole pines, all framed by mountains under the bright blue cloudless sky.

It’s spectacular for those who love the wilderness and getting up close and personal with it. Enjoy Yellowstone for RV travel.

Mike Wendland

Published on 2023-03-16

Mike Wendland is a multiple Emmy-award-winning Journalist, Podcaster, YouTuber, and Blogger, who has traveled with his wife, Jennifer, all over North America in an RV, sharing adventures and reviewing RV, Camping, Outdoor, Travel and Tech Gear for the past 12 years. They are leading industry experts in RV living and have written 18 travel books.

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top